Ringdesk integration for Swyx and ZoHo-CRM & ZoHo-Desk
Ringdesk for Swyx enables full call control of your Swyx Client integrated in your ZoHo account. It enables you to work smart and efficient. It will help you to improve the speed of handling phone calls and it will lower your administration time. Also this App will add call detail information to the ticket and therefore improve your administration and handling history in a clear and transparent way.
- Signal incoming call and peer number;
- Automatically link leads or customers to the phone call;
- Create new ZoHo lead or Contact after mapping phone number to source;
- Add call details to the contact after ending the phone call;
- Quick dial any ticket related number;
- Change Swyx user status from ZoHo;
- Call transfer to other Ringdesk/Swyx users;
- Full call control of SwyxIt! Client within ZoHo crm;
- Ringdesk account
- Working SwyxIt! softclient for Windows installed ( download from download pages )
- Ringdesk for Swyx Plugin installed
Swyx only enables Call-control via a windows based softclient. Therefore support of Swyx Apple client is not possible.