We already onboarded the following PBX solutions

When adopting the Ringdesk Plug-in in your CRM solution you can remotely control the following PBX solutions:

Ringdesk Plug-in
Feature
Swyx
3CX

Xelion

Broadsoft

Integration score100%75%40%80%
Call-SetupYesYesYesYes
Call EndYesVia PhoneVia PhoneYes
Call-HoldYesLimited *)1YesYes
Call-ActivateYesLimited *)1YesYes
Call-AcceptYesVia PhoneVia PhoneVia Phone
Incomming call ringingYesYesYesYes
Signal PeernumberYesYesYesYes
Incomming call stoppedYesYesYesYes
Call-detailsYesLimitedLimitedYes
Blind-transferYesYesNoYes
Handle Multiple linesYesYesNoYes
Call-swapYesYesNo?
Transfer to 2nd lineYesNoNo?
DTMF supportVia PhoneVia PhoneVia PhoneVia Phone
Change user StatusYesYesNo?
Change user textYesNoNo?
Call MuteYesNoNo?
Start conferenceYesNoNo?
Redail last numberYesYesYesYes
Change VolumeNoNoNoNo
Supported CTI features per Phone system