We already onboarded the following PBX solutions

When adopting the Ringdesk Plug-in in your CRM solution you can remotely control the following PBX solutions:

Ringdesk Plug-in
Feature
Swyx
3CX

Xelion

Broadsoft

Call-SetupYesYesYesYes
Call EndYesVia PhoneVia PhoneYes
Call-HoldYesLimited *)1YesYes
Call-ActivateYesLimited *)1YesYes
Call-AcceptYesVia PhoneVia PhoneVia Phone
Incomming call ringingYesYesYesYes
Signal PeernumberYesYesYesYes
Incomming call stoppedYesYesYesYes
Call-detailsYesLimitedLimitedYes
Blind-transferYesYesNoYes
Handle Multiple linesYesYesNoYes
Call-swapYesYesNo?
Transfer to 2nd lineYesNoNo?
DTMF supportVia PhoneVia PhoneVia PhoneVia Phone
Change user StatusYesYesNo?
Change user textYesNoNo?
Call MuteYesNoNo?
Start conferenceYesNoNo?
Redail last numberYesYesYesYes
Change VolumeNoNoNoNo
Integration score100%75%40%80%
Supported CTI features per Phone system