We already onboarded the following PBX solutions
When adopting the Ringdesk Plug-in in your CRM solution you can remotely control the following PBX solutions:
Ringdesk Plug-in Feature | Swyx![]() | 3CX![]() | Xelion![]() | Broadsoft![]() |
---|---|---|---|---|
Call-Setup | Yes | Yes | Yes | Yes |
Call End | Yes | Via Phone | Via Phone | Yes |
Call-Hold | Yes | Limited *)1 | Yes | Yes |
Call-Activate | Yes | Limited *)1 | Yes | Yes |
Call-Accept | Yes | Via Phone | Via Phone | Via Phone |
Incomming call ringing | Yes | Yes | Yes | Yes |
Signal Peernumber | Yes | Yes | Yes | Yes |
Incomming call stopped | Yes | Yes | Yes | Yes |
Call-details | Yes | Limited | Limited | Yes |
Blind-transfer | Yes | Yes | No | Yes |
Handle Multiple lines | Yes | Yes | No | Yes |
Call-swap | Yes | Yes | No | ? |
Transfer to 2nd line | Yes | No | No | ? |
DTMF support | Via Phone | Via Phone | Via Phone | Via Phone |
Change user Status | Yes | Yes | No | ? |
Change user text | Yes | No | No | ? |
Call Mute | Yes | No | No | ? |
Start conference | Yes | No | No | ? |
Redail last number | Yes | Yes | Yes | Yes |
Change Volume | No | No | No | No |
Integration score | 100% | 75% | 40% | 80% |