We already onboarded the following PBX solutions
When adopting the Ringdesk Plug-in in your CRM solution you can remotely control the following PBX solutions:
| Ringdesk Plug-in Feature | Swyx | 3CX | Xelion | Broadsoft |
|---|---|---|---|---|
| Call-Setup | Yes | Yes | Yes | Yes |
| Call End | Yes | Via Phone | Via Phone | Yes |
| Call-Hold | Yes | Limited *)1 | Yes | Yes |
| Call-Activate | Yes | Limited *)1 | Yes | Yes |
| Call-Accept | Yes | Via Phone | Via Phone | Via Phone |
| Incomming call ringing | Yes | Yes | Yes | Yes |
| Signal Peernumber | Yes | Yes | Yes | Yes |
| Incomming call stopped | Yes | Yes | Yes | Yes |
| Call-details | Yes | Limited | Limited | Yes |
| Blind-transfer | Yes | Yes | No | Yes |
| Handle Multiple lines | Yes | Yes | No | Yes |
| Call-swap | Yes | Yes | No | ? |
| Transfer to 2nd line | Yes | No | No | ? |
| DTMF support | Via Phone | Via Phone | Via Phone | Via Phone |
| Change user Status | Yes | Yes | No | ? |
| Change user text | Yes | No | No | ? |
| Call Mute | Yes | No | No | ? |
| Start conference | Yes | No | No | ? |
| Redail last number | Yes | Yes | Yes | Yes |
| Change Volume | No | No | No | No |
| Integration score | 100% | 75% | 40% | 80% |