Good! At this point you decided to offer the best phone integration possible to your end users. Good choice! In this “manual” we will help you adding the Ringdesk Plug-in to your CRM solution in 3 simple steps.

Implementation in 3 steps

  1. Read the best practice and implementation guidelines
  2. Add the following code to your web-based CRM solution: <script src=”https://sdk.ringdesk.com/dist/ringdesk-kit.js?v=1.15.1″></script> 
  3. Hook the required events to your CRM solution


Create your own styling

styles: { mainBox: { // ‘background-color’: ‘#f9F9F9’, // ‘border’: ‘2px solid #2196F3’, // ‘border-radius’: ‘6px’, }, phoneLines: { idle: { // ‘border’: ‘2px solid #5d5d5d’, // ‘font-family’: ‘inherit’, // ‘background’: ‘#E0E0E0’ }, }, callButton: { ‘background-color’: ‘#1ac221’, ‘border-color’: ‘#1ac221’, color: ‘#fff’ }, icons: {}For all possible styling effects please see view-source:https://sdk.ringdesk.com/

Before you start, let’s check the pre-requirements:

  • Your CRM solution is web based, and you are the vendor of the solution
  • You would like to offer CTI based telephone integration for your end-users
  • You created an user-account on https://portal.ringdesk.com and you are able to login