Ringdesk integration for 3CX and ZoHo-CRM & ZoHo-Desk

Ringdesk for 3CX enables full call control of your 3CX Client integrated in your ZoHo account. It enables you to work smart and efficient. It will help you to improve the speed of handling phone calls and it will lower your administration time. Also this App will add call detail information to the ticket and therefore improve your administration and handling history in a clear and transparent way.

ZoHo-Swyx

Features

  • Signal incoming call and peer number;
  • Automatically link leads or customers to the phone call;
  • Create new ZoHo lead or Contact after mapping phone number to source;
  • Add call details to the contact after ending the phone call;
  • Quick dial any ticket related number;
  • Change 3CX user status from ZoHo;
  • Call transfer to other Ringdesk/3CX users;
  • Full call control of 3CX Client within ZoHo crm;

Conditions

  • Ringdesk account
  • When working with 3CX softclient:
    -> Installed Ringdesk connector for 3CX Windows client;
  • When working with web based client:
    -> Installed Ringdesk server side plugin for Linux on your 3CX server

ZoHo Appstore
https://www.zoho.com/